Remote Negotiation Specialist – Auto Claims & Settlements

SolvdUS, Inc; Maryland City (MD); Remote; USD 36,000 - 43,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Remote work

Job summary

Solvd US is actively seeking a Negotiation Specialist who thrives in a remote, fast-paced environment. You will collaborate with body shops and storage partners to negotiate rates, review CCC estimates, and manage claim-related charges with a client-centric approach.

The role emphasizes precise calculations, independent work, and clear communication by phone and email. We offer strong benefits, PTO, and a flexible, startup-like culture to support growth and autonomy.

Qualifications

• Experience in a client/customer service role.
• Strong negotiation skills.
• Knowledge of auto insurance and repairs is a plus.
• Excellent written and verbal communication skills.
• Able to work independently with minimal supervision.

Responsibilities

• Negotiate directly with repair shops to manage and settle advance charges.
• Make outbound calls to handle assigned claims efficiently.
• Review CCC estimates and total loss charges accurately.
• Calculate fees for shops and tow yards precisely.
• Communicate clearly with clients by email and phone.
• Support colleagues and foster accountability.
• Manage time effectively in a remote setting.

Skills

Negotiation skills

Client service

Communication skills

Time management

Independent worker

Job description

Solvd US is actively seeking a Negotiation Specialist who thrives in a remote, fast-paced environment. You will collaborate with body shops and storage partners to negotiate rates, review CCC estimates, and manage claim-related charges with a client-centric approach.

The role emphasizes precise calculations, independent work, and clear communication by phone and email. We offer strong benefits, PTO, and a flexible, startup-like culture to support growth and autonomy.