Remote Negotiation Specialist — Auto Claims & CCCs

SolvdUS, Inc; Montgomery (AL); Remote; USD 36,000 - 43,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Paid holidays

Fully remote

Startup culture

Job summary

SolvdUS, Inc. is seeking a detail-oriented Negotiation Specialist to join our fully remote claims team. You will collaborate with body shops and storage partners to negotiate rates and charges, handling claims efficiently from a remote location.

The role emphasizes precise review of CCC estimates, direct outreach, and clear communication. We offer hourly compensation, a comprehensive benefits package, and the flexibility of a startup-like culture within a growing organization.

Qualifications

• Previous experience in a client/customer service role.
• Strong negotiation skills.
• Knowledge of auto insurance and repairs is a plus.
• Proficiency in reading and analyzing CCC estimates a plus.
• Excellent written and verbal communication skills.
• Comfortable with computer systems and quick to learn new applications.
• Strong organizational and time management skills.
• Ability to work independently with minimal supervision.

Responsibilities

• Negotiate directly with repair shops to manage and settle advance charges.
• Make outbound phone calls to handle assigned claims efficiently.
• Review and interpret CCC estimates and total loss charges accurately.
• Perform precise calculations to assess fees for shops and tow yards.
• Communicate clearly and professionally via email and phone with a friendly, client-oriented approach.
• Support colleagues and foster a culture of accountability.
• Manage time effectively and stay organized in a remote setting.

Skills

Customer service

Negotiation

CCC estimates

Communication

Organization

Time management

Independent work

Job description

SolvdUS, Inc. is seeking a detail-oriented Negotiation Specialist to join our fully remote claims team. You will collaborate with body shops and storage partners to negotiate rates and charges, handling claims efficiently from a remote location.

The role emphasizes precise review of CCC estimates, direct outreach, and clear communication. We offer hourly compensation, a comprehensive benefits package, and the flexibility of a startup-like culture within a growing organization.