Remote Negotiation Specialist - Auto Claims

SolvdUS, Inc; California City (CA); Remote; USD 36,000 - 43,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Remote work

Career growth

Job summary

Solvd US is seeking a detail-oriented Negotiation Specialist for a fully remote role. You will negotiate rates with repair shops, review CCC estimates, and coordinate with body shops and storage partners to settle charges.

Ideal candidates have client service experience, strong negotiation and communication skills, and the ability to work independently in a remote environment. We offer comprehensive benefits and a startup-like culture.

Qualifications

• Experience in client/customer service.
• Strong negotiation skills.
• Excellent written and verbal communication skills.

Responsibilities

• Negotiate directly with repair shops to manage and settle charges.
• Make outbound calls to handle assigned claims.
• Review and interpret CCC estimates and total loss charges accurately.
• Perform precise calculations to assess fees for shops and tow yards.
• Communicate clearly via email and phone with a client-focused approach.
• Support colleagues and foster accountability.
• Manage time effectively in a remote setting.

Skills

Client service experience

Negotiation skills

Communication skills

Job description

Solvd US is seeking a detail-oriented Negotiation Specialist for a fully remote role. You will negotiate rates with repair shops, review CCC estimates, and coordinate with body shops and storage partners to settle charges.

Ideal candidates have client service experience, strong negotiation and communication skills, and the ability to work independently in a remote environment. We offer comprehensive benefits and a startup-like culture.