Remote Negotiation Specialist, Auto Claims & Settlements

SolvdUS, Inc; Oklahoma City (OK); À distance; USD 36 000 - 43 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Sick time

Fully remote

Résumé du poste

Solvd US is seeking a detail-oriented Negotiation Specialist for a fully remote role in the United States. You will negotiate with repair shops, review CCC estimates, and manage charges for auto and property claims while supporting a fast-moving claims team.

Ideal candidates have client service experience, strong negotiation skills, and the ability to work independently in a remote setup. We offer comprehensive benefits and a startup-like culture that values autonomy and growth.

Qualifications

• Previous experience in a client/customer service role.
• Strong negotiation skills.
• Knowledge of auto insurance and repairs is a plus.
• Proficiency in reading and analyzing CCC estimates a plus.
• Excellent written and verbal communication skills.
• Comfortable with computer systems and quick to learn new applications.
• Strong organizational and time management skills.
• Ability to work independently with minimal supervision.

Responsabilités

• Negotiate directly with repair shops to manage and settle advance charges.
• Make outbound phone calls to handle assigned claims efficiently.
• Review and interpret CCC estimates and total loss charges accurately.
• Perform precise calculations to assess fees for shops and tow yards.
• Communicate clearly and professionally via email and phone with a friendly, client-oriented approach.
• Support colleagues and foster a culture of accountability.
• Manage time effectively and stay organized in a remote setting.

Connaissances

Customer service

Negotiation

CCC estimates

Communication

Tech literacy

Time management

Independent work

Description du poste

Solvd US is seeking a detail-oriented Negotiation Specialist for a fully remote role in the United States. You will negotiate with repair shops, review CCC estimates, and manage charges for auto and property claims while supporting a fast-moving claims team.

Ideal candidates have client service experience, strong negotiation skills, and the ability to work independently in a remote setup. We offer comprehensive benefits and a startup-like culture that values autonomy and growth.