Remote Negotiation Specialist - Auto Claims

SolvdUS, Inc; Bastrop (LA); Remote; USD 36,000 - 43,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Job summary

Solvd US is seeking a motivated Negotiation Specialist to work remotely in the United States. You will negotiate rates with repair shops, handle claims via phone, and review CCC estimates to ensure accurate charges.

This role emphasizes independence, precision, and a client-centered approach. Ideal candidates have prior client service experience, strong negotiation and communication skills, and the ability to thrive in a remote work environment, with organizational strengths and comfort with new

Qualifications

• Previous experience in a client/customer service role.
• Strong negotiation skills.
• Knowledge of auto insurance and repairs is a plus.
• Proficiency in reading and analyzing CCC estimates a plus.
• Excellent written and verbal communication skills.
• Comfortable with computer systems and quick to learn new applications.
• Strong organizational and time management skills.
• Ability to work independently with minimal supervision.

Responsibilities

• Negotiate directly with repair shops to manage and settle advance charges.
• Make outbound phone calls to handle assigned claims efficiently.
• Review and interpret CCC estimates and total loss charges accurately.
• Perform precise calculations to assess fees for shops and tow yards.
• Communicate clearly and professionally via email and phone with a friendly, client-oriented approach.
• Support colleagues and foster a culture of accountability.
• Manage time effectively and stay organized in a remote setting.

Skills

Negotiation skills

Client-focused

Excellent communication

Time management

Independent work

Job description

Solvd US is seeking a motivated Negotiation Specialist to work remotely in the United States. You will negotiate rates with repair shops, handle claims via phone, and review CCC estimates to ensure accurate charges.

This role emphasizes independence, precision, and a client-centered approach. Ideal candidates have prior client service experience, strong negotiation and communication skills, and the ability to thrive in a remote work environment, with organizational strengths and comfort with new