Remote Negotiation Specialist - Auto Claims & Repair Rates

SolvdUS, Inc; Indianapolis (IN); Remote; USD 36,000 - 43,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401(k) plan options

Paid time off

Job summary

SolvdUS, Inc is seeking a detail-oriented Negotiation Specialist for a fully remote role in the United States. You will negotiate rates with repair shops, handle claims efficiently, and review CCC estimates to ensure accurate charges.

This position offers hourly compensation, comprehensive benefits, including health, dental, vision, 401(k), PTO and holidays, plus a startup-like culture. Ideal candidates have client service experience, strong negotiation and communication skills, and the ability

Qualifications

• Experience in client/customer service role.
• Strong negotiation skills.
• Familiarity with auto insurance/repairs is a plus.
• Excellent written and verbal communication skills.
• Comfortable with computer systems and quick to learn new applications.
• Ability to work independently with minimal supervision.

Responsibilities

• Negotiate directly with repair shops to manage and settle advance charges.
• Make outbound phone calls to handle assigned claims efficiently.
• Review and interpret CCC estimates and total loss charges accurately.
• Perform precise calculations to assess fees for shops and tow yards.
• Communicate clearly and professionally via email and phone with a friendly, client-oriented approach.
• Support colleagues and foster a culture of accountability.

Skills

Negotiation

Customer service

Communication

Time management

Independence

Job description

SolvdUS, Inc is seeking a detail-oriented Negotiation Specialist for a fully remote role in the United States. You will negotiate rates with repair shops, handle claims efficiently, and review CCC estimates to ensure accurate charges.

This position offers hourly compensation, comprehensive benefits, including health, dental, vision, 401(k), PTO and holidays, plus a startup-like culture. Ideal candidates have client service experience, strong negotiation and communication skills, and the ability