Remote Multilingual Client Success & Sales Specialist

Sweet Epic Travels; United States; Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Flexible schedule

Work from home

Job summary

Sweet Epic Travels is seeking a Remote Customer Service Representative to serve as the primary client liaison, delivering attentive, professional support and building lasting relationships from home. The role emphasizes clear communication, proactive problem solving, and ensuring client needs are met with care to maximize satisfaction.

This paid remote position involves handling insurance sales and benefits inquiries, outbound telemarketing to identify opportunities, updating records, and

Qualifications

• Proven experience in outside sales, retail sales, or telemarketing.
• Excellent negotiation and multilingual communication skills.
• Familiarity with sales administration and data analysis.
• Knowledge of insurance sales or benefits is desirable.
• Strong HIPAA compliance and data privacy awareness.
• Ability to work independently in a remote setting.
• Multilingual capabilities to serve diverse client populations effectively.

Responsibilities

• Act as main liaison for clients across channels.
• Handle inquiries about insurance sales, benefits, and accounts.
• Conduct outbound telemarketing to promote services and identify opportunities.
• Negotiate terms with clients according to policy and company rules.
• Support sales administration tasks like updating records and tracking interactions.
• Analyze client data to identify trends and improve service delivery.
• Collaborate with marketing to enhance client engagement and retention.

Skills

Outside sales

Negotiation

Multilingual

HIPAA

Remote work

Customer service

Job description

Sweet Epic Travels is seeking a Remote Customer Service Representative to serve as the primary client liaison, delivering attentive, professional support and building lasting relationships from home. The role emphasizes clear communication, proactive problem solving, and ensuring client needs are met with care to maximize satisfaction.

This paid remote position involves handling insurance sales and benefits inquiries, outbound telemarketing to identify opportunities, updating records, and