Remote Client Experience & Sales Advisor

Sweet Epic Travels; Austin (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Work from home

Flexible schedule

Job summary

Sweet Epic Travels is seeking a Remote Customer Service Representative to be the primary liaison for clients, handling inquiries related to insurance sales and benefits, and driving outbound telemarketing to generate opportunities.

This paid, work-from-home position includes comprehensive training and development, with a focus on delivering exceptional customer experiences and collaborating with marketing to enhance engagement.

Qualifications

• Proven experience in outside sales, retail sales, or telemarketing with a customer focus.
• Strong negotiation and multilingual communication abilities.
• Familiarity with sales administration and data analysis.

Responsibilities

• Act as the main liaison for clients across channels.
• Manage client inquiries on insurance sales, benefits, and accounts.
• Conduct outbound telemarketing to promote services and identify opportunities.
• Negotiate terms with clients within company policies.
• Support sales administration: documents, records, tracking.
• Analyze client data to identify trends and improve services.
• Collaborate with marketing to boost engagement and retention.

Skills

Negotiation skills

Multilingual communication

Customer service

Sales administration

Data analysis

HIPAA compliance

Job description

Sweet Epic Travels is seeking a Remote Customer Service Representative to be the primary liaison for clients, handling inquiries related to insurance sales and benefits, and driving outbound telemarketing to generate opportunities.

This paid, work-from-home position includes comprehensive training and development, with a focus on delivering exceptional customer experiences and collaborating with marketing to enhance engagement.