Remote Multilingual Call Center Specialist

Disney; Columbia (SC); Remote; USD 27,552 - 41,328; Full time

Job summary

Disney in Columbia, USA is seeking a full-time call center associate to handle a high volume of guest calls, provide one-stop guest services, and operate call center systems efficiently.

The role requires a Bachelor's degree, fluent Cantonese, English, and Putonghua, willingness to work overnights, and prior hospitality or tourism experience; proficiency with laptops and MS Office is a plus.

Qualifications

• Bachelor's degree required.
• Fluent in Cantonese, English and Putonghua.
• Proficient with a laptop and MS Office applications.

Responsibilities

• Handle a high volume of guest calls and provide one-stop guest services.
• Operate call center systems and applications efficiently and correctly.
• Work shifts including overnights and weekends.

Skills

Cantonese

English

Putonghua

Education

Bachelor's degree

Job description

Disney in Columbia, USA is seeking a full-time call center associate to handle a high volume of guest calls, provide one-stop guest services, and operate call center systems efficiently.

The role requires a Bachelor's degree, fluent Cantonese, English, and Putonghua, willingness to work overnights, and prior hospitality or tourism experience; proficiency with laptops and MS Office is a plus.