Bilingual Call Center Agent - Guest Services (Full-Time)

Disney; Juneau (AK); Remote; USD 27,552 - 41,328; Full time

Job summary

Disney Locations, LLC in Juneau, USA is seeking a Call Center Representative to handle a high volume of guest calls and provide excellent guest services directly to visitors.

The role requires fluency in Cantonese, English and Putonghua, and full-time availability for all shifts, including weekends and holidays, with duties including operating call center systems and maintaining visitor privacy.

Qualifications

• Fluency in Cantonese, English and Putonghua required.
• Bachelor's degree or equivalent preferred for guest service roles.
• Ability to operate call center systems accurately and efficiently.

Responsibilities

• Deal with a high volume of phone calls from visitors.
• Provide excellent guest services directly to visitors.
• Operate call center systems and programs accurately and efficiently.

Skills

Cantonese

English

Putonghua

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

Disney Locations, LLC in Juneau, USA is seeking a Call Center Representative to handle a high volume of guest calls and provide excellent guest services directly to visitors.

The role requires fluency in Cantonese, English and Putonghua, and full-time availability for all shifts, including weekends and holidays, with duties including operating call center systems and maintaining visitor privacy.