Cantonese/English/Mandarin Call Center Specialist

The Walt Disney Company; Sacramento (CA); Remote; USD 23,000 - 32,000; Part time

Job summary

Disney is seeking a Call Center Representative in Sacramento, California. The role involves managing a high volume of calls and providing guest benefits quickly. Candidates should have a Bachelor’s Degree and be proficient in Cantonese, English, and Mandarin.

The ideal applicant can maintain composure in a fast-paced environment and must demonstrate strong teamwork skills. Previous experience in hospitality or travel industries is preferred.

Qualifications

• Bachelor’s Degree required.
• Proficient in multiple languages including Cantonese and Mandarin.
• Ability to perform under pressure in call handling.

Responsibilities

• Handle high volume of calls for various purposes.
• Provide guests with one-stop visitor benefits expeditiously.
• Work within Resort Call Center frameworks accurately.

Skills

Proficiency in Cantonese

Proficiency in English

Proficiency in Mandarin

Strong teamwork

Ability to work in high-stress environments

Education

Bachelor’s Degree

Tools

Microsoft Office (Word, Excel, PowerPoint)

Chinese word processing

Job description

Disney is seeking a Call Center Representative in Sacramento, California. The role involves managing a high volume of calls and providing guest benefits quickly. Candidates should have a Bachelor’s Degree and be proficient in Cantonese, English, and Mandarin.

The ideal applicant can maintain composure in a fast-paced environment and must demonstrate strong teamwork skills. Previous experience in hospitality or travel industries is preferred.