Multilingual Guest Services Agent – Reservations, Flexible Scheduling

Disney; Oklahoma City (OK); Remote; USD 19,320 - 27,517; Full time

Benefits offered by this job

Competitive hourly wage

Flexible scheduling

On-site training

Career advancement opportunities

Job summary

Disney in Oklahoma City, USA is seeking a Call Center Representative to handle high-volume guest calls, provide prompt, one-stop visitor services, and accurately process hotel packages and systems.

Requirements include fluency in Cantonese, English, and Putonghua; a professional demeanor and ability to work in a fast-paced environment; on-site training and opportunities for career advancement.

Qualifications

• Fluent in Cantonese, English, and Putonghua.
• Professional demeanor with privacy and confidentiality.
• Ability to work in a fast-paced and demanding environment.

Responsibilities

• Manage high volume of phone calls, handling unique functions for guests.
• Provide prompt, one-stop visitor services.
• Accurately process and book hotel packages and systems.

Skills

Cantonese

Putonghua

English

Fast-paced environment

Tools

Microsoft Office

Job description

Disney in Oklahoma City, USA is seeking a Call Center Representative to handle high-volume guest calls, provide prompt, one-stop visitor services, and accurately process hotel packages and systems.

Requirements include fluency in Cantonese, English, and Putonghua; a professional demeanor and ability to work in a fast-paced environment; on-site training and opportunities for career advancement.