Multilingual Guest Support Specialist

Disney; Hoschton (GA); Remote; USD 27,552 - 41,328; Full time

Job summary

Disney in Atlanta, GA seeks a Call Center Representative to greet guests, answer inquiries, and offer hotel and lodge packages. The role requires answering a high volume of calls with professionalism and accuracy while maintaining guest privacy.

Required Bachelor’s degree and fluency in Cantonese, English and Putonghua. Full-time positions with rotating shifts, including overnights, weekends, and holidays, are available.

Qualifications

• Fluent in Cantonese, English and Putonghua.
• Professional appearance and visitor privacy maintained.
• Able to work in a fast-paced environment.
• Willing to work all shifts, including overnights.

Responsibilities

• Handle a high volume of guest calls.
• Provide quality guest offerings directly.
• Operate lodge call center systems and packages accurately.

Education

Bachelor's Degree

Tools

MS Office

Job description

Disney in Atlanta, GA seeks a Call Center Representative to greet guests, answer inquiries, and offer hotel and lodge packages. The role requires answering a high volume of calls with professionalism and accuracy while maintaining guest privacy.

Required Bachelor’s degree and fluency in Cantonese, English and Putonghua. Full-time positions with rotating shifts, including overnights, weekends, and holidays, are available.