Remote MSP Implementation Lead

CAI

Trenton (NJ)

Remote

USD 120,000 - 140,000

Full time

2 days ago

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Job summary

CAI is seeking an MSP Implementation Manager to lead client programs from discovery through launch, coordinating cross-functional teams and ensuring alignment with client objectives. The role emphasizes structured planning, proactive risk management, and effective stakeholder communication, with a focus on MSP programs and public sector familiarity.

The position offers full-time remote work and requires strong project management and client-facing skills to deliver complex implementations on

Qualifications

Bachelor's degree in Business, Operations, Project Management, or related field.
4+ years in implementation/project/program management or related discipline.
Experience leading multi-stakeholder client implementations from discovery to launch.
Experience with MSP programs.
Strong planning, organizational, and execution skills.

Responsibilities

Lead client discovery and implementation planning with objectives, timelines and milestones.
Coordinate across internal teams, clients and external stakeholders to drive progress.
Manage project plans, milestones, and dependencies; track actions and risks.
Facilitate meetings, ensure follow-up and address barriers to execution.
Ensure alignment of client expectations with project objectives.