Mortgage Client Solutions Advisor

Fairygodboss; Montpelier (VT); Hybrid; USD 38,000 - 75,000; Full time

Benefits offered by this job

Medical and prescription coverage

Dental and vision plans

401(k) with company match

Pension and stock purchase plans

Up to 11 paid holidays

Job summary

PNC is seeking a Client Solution Specialist for the Mortgage Home Lending Center. The role focuses on sales, service, and execution support for client relationships, including gathering documents and ensuring accuracy. You will escalate issues and maintain client data across systems, with potential light administrative duties.

The position may allow remote work in select locations, with some in-office requirements depending on business needs. Schedule varies and may include after-hours shifts.

Qualifications

• Associates degree or equivalent required.
• 3+ years experience typically expected.
• No required certifications or licenses.

Responsibilities

• Provides sales, service and execution support for new and ongoing client relationships.
• Gathers required documentation and prepares, reviews and verifies information for accuracy.
• Performs common processing and ensures compliance with standard regulations and processes.
• Acts as a point of contact for clients and internal teams and escalates issues as necessary.
• Initiates, updates and verifies client, account or transaction details in relevant systems.
• May perform general administrative support.

Skills

Business Decisions

Client Counseling

Client Relationship Building

Competitive Advantages

Customer Experience

Personal Initiative

Relationship Management

Results-Oriented

Education

Associates

Job description

PNC is seeking a Client Solution Specialist for the Mortgage Home Lending Center. The role focuses on sales, service, and execution support for client relationships, including gathering documents and ensuring accuracy. You will escalate issues and maintain client data across systems, with potential light administrative duties.

The position may allow remote work in select locations, with some in-office requirements depending on business needs. Schedule varies and may include after-hours shifts.