Remote Mission-Driven Customer Care Advocate

Disabled Veteran Solutions; Erie (Erie County); Remote; USD 25,000 - 26,000; Full time

Benefits offered by this job

Bonus opportunities

Job summary

Disabled Veteran Solutions (DVS) is hiring a Customer Care Advocate for a fully remote role. You will handle high-volume inquiries with empathy, maintain accurate records, and collaborate with a supportive team to deliver exceptional service.

Qualifications include strong active listening, problem solving, and proficiency with Microsoft Office. A high school diploma is required, plus remote-work experience in health, insurance, or technical fields is preferred.

Qualifications

• High school diploma or equivalent; college degree preferred.
• At least 1 year of remote work experience in insurance, medical, tech, or related fields.
• Advanced proficiency with web-based platforms and tools; strong attention to detail and organization.
• Highly proficient with Microsoft Office: Outlook, Teams, Word, Excel, OneNote.

Skills

Active listening

Problem solving

Multi-tasking

Technical aptitude

Education

High School Diploma or Equivalent

College degree preferred

Tools

Outlook

Teams

Word

Excel

OneNote

Job description

Disabled Veteran Solutions (DVS) is hiring a Customer Care Advocate for a fully remote role. You will handle high-volume inquiries with empathy, maintain accurate records, and collaborate with a supportive team to deliver exceptional service.

Qualifications include strong active listening, problem solving, and proficiency with Microsoft Office. A high school diploma is required, plus remote-work experience in health, insurance, or technical fields is preferred.