Remote Mid-Market Account Manager - Cybersecurity SaaS

Mimecast Limited; New York (NY, FL); Hybrid; USD 152,000 - 228,000; Full time

Job summary

Mimecast Limited is hiring an Account Manager, Mid-Market to oversee a portfolio of existing customers with 750–1,500 employees and drive revenue through upsell and cross-sell. You will engage technical buyers and buying committees, leveraging cloud IT knowledge.

You will manage pipeline in Salesforce, collaborate with Customer Success, and execute Mimecast's end-to-end sales methodology while meeting quotas in a remote US setting.

Qualifications

• Experience independently managing a portfolio of existing mid-market IT customers.
• Strong commercial judgment and ability to identify upsell/cross-sell opportunities within existing accounts.
• Experience using Salesforce or another CRM to manage opportunities, pipeline, and account activity.

Responsibilities

• Meet monthly, quarterly, and annual upsell and cross-sell revenue targets across your portfolio of mid-market accounts.
• Partner with the Partner/Channel Development team to build and execute account plans.
• Build and manage a disciplined pipeline, supported by sales activity plans aligned with your revenue quota.
• Develop and maintain trusted relationships with multiple stakeholders across your existing customer base.
• Identify expansion opportunities and sell additional Mimecast products into existing accounts.
• Keep account activity, pipeline, and forecast data accurate and current in Salesforce.
• Apply Mimecast's end-to-end sales methodology consistently across your portfolio.
• Collaborate with Customer Success, Support, and other teams to support customers and broader business goals.

Skills

Portfolio management

Sales quota attainment

Upsell / cross-sell

CRM (Salesforce)

Account relationships

Tools

Salesforce CRM

Job description

Mimecast Limited is hiring an Account Manager, Mid-Market to oversee a portfolio of existing customers with 750–1,500 employees and drive revenue through upsell and cross-sell. You will engage technical buyers and buying committees, leveraging cloud IT knowledge.

You will manage pipeline in Salesforce, collaborate with Customer Success, and execute Mimecast's end-to-end sales methodology while meeting quotas in a remote US setting.