Remote Mid-Market Account Manager: Cybersecurity Growth

Mimecast North America, Inc.; New York (NY); Remote; USD 152,000 - 228,000; Full time

Job summary

Mimecast North America, Inc. is seeking an Account Manager, Mid-Market, to own a portfolio of existing customers and drive revenue through upsell and cross-sell.

The role emphasizes relationship-driven selling, not new prospecting, with a focus on cloud IT stacks and commercial judgment. You'll manage a quota-carrying book of 750–1,500-employee accounts, collaborate with partners, and maintain disciplined pipeline and forecast data in Salesforce.

Qualifications

• Portfolio management of mid-market IT customers (750–1,500 employees).
• Ability to identify and pursue upsell/cross-sell opportunities within existing accounts.
• Understanding of corporate IT teams, cloud computing, cybersecurity; converse credibly with technical buyers.

Responsibilities

• Meet monthly, quarterly, and annual upsell and cross-sell targets across your portfolio.
• Partner with Partner/Channel Development to build and execute account plans.
• Build and manage a disciplined pipeline aligned with revenue quota.
• Develop and maintain trusted relationships with multiple stakeholders across accounts.
• Identify expansion opportunities and sell additional Mimecast products.
• Keep account activity and forecast data in Salesforce up-to-date.
• Apply Mimecast’s end-to-end sales methodology across your portfolio.
• Collaborate with Customer Success and Support to meet business goals.

Skills

Portfolio management

CRM (Salesforce)

Upsell/cross-sell opportunities

Cloud computing knowledge

Speak with technical buyers

Tools

Salesforce CRM

Job description

Mimecast North America, Inc. is seeking an Account Manager, Mid-Market, to own a portfolio of existing customers and drive revenue through upsell and cross-sell.

The role emphasizes relationship-driven selling, not new prospecting, with a focus on cloud IT stacks and commercial judgment. You'll manage a quota-carrying book of 750–1,500-employee accounts, collaborate with partners, and maintain disciplined pipeline and forecast data in Salesforce.