A leading IT services provider is looking for a Microsoft Solutions Specialist to support customers with Microsoft products and licenses. This remote role involves advising on Enterprise Agreements and ensuring customer satisfaction through consultative services. Ideal candidates should have advanced skills in the Microsoft Suite and experience with various Microsoft online services. The position offers opportunities for professional growth and includes competitive benefits including paid time off.
Qualifications
Advanced user skills in Microsoft Suite essential for daily tasks.
Proficient in conducting remote meetings facilitating smooth communication.
Must possess strong business analysis skills to tailor solutions.
Responsibilities
Act as a consultative resource for customers to provide Microsoft solutions.
Deliver insights and recommendations based on customer needs.
Manage the lifecycle of Enterprise Agreements to meet customer goals.
Skills
Advanced user skills for Microsoft Suite (Excel, Outlook, Word, PowerPoint)
Consultative experience with Microsoft Online Services
Negotiation skills
Strong business analysis skills
Analytical thinking
Adaptability to shifting priorities
Education
Bachelor's Degree or equivalent work experience
Azure Fundamentals certification
Microsoft 365 Fundamentals certification
Tools
Salesforce
Microsoft Teams
Zoom
Webex
Job description
A leading IT services provider is looking for a Microsoft Solutions Specialist to support customers with Microsoft products and licenses. This remote role involves advising on Enterprise Agreements and ensuring customer satisfaction through consultative services. Ideal candidates should have advanced skills in the Microsoft Suite and experience with various Microsoft online services. The position offers opportunities for professional growth and includes competitive benefits including paid time off.