Microsoft Solutions Consultant

ViziRecruiter,LLC.; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

Connection is seeking a Microsoft Solutions Specialist to support Account Managers and customers with Microsoft program, product and pricing needs. You’ll guide Microsoft Modern Workplace, Azure, and related services, help customers select the best licensing options, and provide strategic recommendations tailored to their business goals.

In this role you’ll train Account Managers, stay current on licensing changes, build strong vendor relationships, manage quotes and contracts, and contribute to

Qualifications

• Advanced user skills for Microsoft Suite (Excel, Outlook, Word, PowerPoint).
• Proficient in hosting and attending remote meetings through Teams, Zoom, Webex, etc.
• Consultative experience with Microsoft Online Services including M365, Azure, Dynamics 365 and Power Platform.
• Knowledge of Microsoft's lifecycle and renewals process for Enterprise Agreements, CSP, MPSA and Cloud Subscription Agreements with the ability to identify, drive, and oversee all aspects of a Microsoft deal from conception to closure.
• Negotiation skills with ability to secure best purchasing agreement for customers and Connection.
• Working knowledge of sales strategies including upselling with proven success in a goal-driven environment.
• Strong business analysis skills with ability to convert customer needs to Microsoft solutions.
• Analytical with ability to draw conclusions from data, systematic and rational.
• Adaptable with ability to switch tasks based on shifting priorities.
• Excellent verbal communication skills with ability to present professional presentations.
• Excellent written communication skills with ability to compose professional business communications.
• Meticulous attention to detail with ability to proofread for accuracy.
• Organized state of mind with ability to document activities, anticipate problems, plan schedules and monitor performance according to priorities and deadlines.
• Interpersonal skills with ability to work well with all levels of the organization.

Responsibilities

• Acts as a dedicated consultative resource for Sales, Sales leadership, and customers focused on Microsoft solutions providing recommendations that best fit the goals of the customer.
• Presents on customer calls with all stakeholders providing options that provide clarity and control for customers based on their needs and budget.
• Delivers industry-based insights to our customers, focusing on pain points leading to Microsoft modern solutions.
• Assesses quote solutions and identifies better program and product suite options to share with customers and Account Managers.
• Utilizes a customer-first approach, focusing on positioning value added services to the customer, such as managed and professional services leading to customer transformation.
• Supports customer Enterprise Agreements (EA) as an assigned resource to provide product, program and contract guidance to ensure investments support customer goals and are in compliance with Microsoft Licensing Guidelines.
• Manages contract lifecycle for Enterprise Agreements to ensure subscription reconciliation, on-time placement of true-up, additional product and renewal orders.
• Produces cost analysis, product quotes and pricing visibility for Enterprise Agreements in partnership with Sales.
• Creates milestone touchpoints to communicate with customers and their Microsoft account team.
• Engages in Microsoft opportunity conversations with customers to build additional value and position Connection professional and managed services.
• Stays current on programs, technical knowledge, market trends and operational models.
• Leverages self-paced Microsoft training via Get License Ready and Partner University.
• Completes online research in order stay abreast of new product developments.
• Builds and maintains positive relations with vendor.
• Reacts to vendor needs and balances the needs of Connection together in support of the customer.
• Identifies gaps in partner’s toolkit and works with partner to create additional/improved resources.
• Assists with the Microsoft Landscape Optimization (MLO) assessment consultations.
• Seeks opportunities to provide greater account control through site Microsoft team involvement.
• Maintains and updates Salesforce Pipeline.
• Presents at Sales team meetings and On-Boarding events.

Skills

Microsoft Suite

Remote meetings

MS Online Services

M365

Azure

Dynamics 365

Power Platform

Lifecycle knowledge

Negotiation

Sales strategy

Business analysis

Communication skills

Project planning

Stakeholder management

Job description

Connection is seeking a Microsoft Solutions Specialist to support Account Managers and customers with Microsoft program, product and pricing needs. You’ll guide Microsoft Modern Workplace, Azure, and related services, help customers select the best licensing options, and provide strategic recommendations tailored to their business goals.

In this role you’ll train Account Managers, stay current on licensing changes, build strong vendor relationships, manage quotes and contracts, and contribute to