Remote Microsoft 365 Engineer: Cloud & Collaboration Pro

American Red Cross; Pennsylvania; Remote; USD 81,000 - 92,000; Full time

Benefits offered by this job

Medical, Dental, and Vision plans

HSA & FSA

401K with match

Paid time off starting at 15 days

11 paid holidays

Volunteer opportunities

Job summary

The American Red Cross is seeking a detail-oriented Microsoft 365 Administrator to join our team. This fully remote role supports East Coast hours and emphasizes reliability, security, and effective IT service delivery across Exchange Online, SharePoint Online, OneDrive, and Teams.

The ideal candidate brings strong problem-solving skills, Microsoft cloud expertise, and a commitment to assisting diverse customers alongside cross-functional IT teams to advance the Red Cross mission.

Qualifications

• Education: Bachelor's degree required or equivalent experience.

Responsibilities

• Administer, maintain, and support Microsoft 365 services and related collaboration tools.

Skills

Microsoft 365

PowerShell

Azure AD

Microsoft Graph

ITIL

End-user support

Scripting

Communication

Education

Bachelor's degree in IS/CS or related field

Tools

ServiceNow

Jira Service Management

EasyVista ITSM

Job description

The American Red Cross is seeking a detail-oriented Microsoft 365 Administrator to join our team. This fully remote role supports East Coast hours and emphasizes reliability, security, and effective IT service delivery across Exchange Online, SharePoint Online, OneDrive, and Teams.

The ideal candidate brings strong problem-solving skills, Microsoft cloud expertise, and a commitment to assisting diverse customers alongside cross-functional IT teams to advance the Red Cross mission.