Remote Microsoft 365 Engineer

American Red Cross; Jacksonville (FL); Remote; USD 81.000 - 92.000; Vollzeit

Benefits dieser Stelle

Medical benefits

PTO 15 days

401K match

Holidays

Zusammenfassung

The American Red Cross is seeking a detail-oriented Microsoft 365 Administrator to join our IT team in a fully remote role. This position supports Exchange Online, SharePoint Online, Teams, and related services for users nationwide, with work aligned to East Coast hours.

The candidate will implement automation, monitor security, and collaborate with cross-functional teams to ensure reliable, compliant Microsoft 365 operations and excellent user support.

Qualifikationen

• Bachelor's degree in Information Systems, CS, or related field.
• Minimum 4 years of related experience.
• Experience with MS 365 administration and security.
• Ability to work with diverse stakeholders.

Aufgaben

• Administer and support Microsoft 365 services including Exchange Online, SharePoint Online, Teams.
• Troubleshoot issues and provide end-user support per SLAs.
• Develop automation and documentation to improve operations.
• Collaborate with IT teams and vendors on projects.

Kenntnisse

Verbal & written communication

Problem solving

Task prioritization

Team collaboration

Ausbildung

Bachelor's degree

Tools

PowerShell

Python

Bash

ServiceNow

Jira Service Management

Jobbeschreibung

The American Red Cross is seeking a detail-oriented Microsoft 365 Administrator to join our IT team in a fully remote role. This position supports Exchange Online, SharePoint Online, Teams, and related services for users nationwide, with work aligned to East Coast hours.

The candidate will implement automation, monitor security, and collaborate with cross-functional teams to ensure reliable, compliant Microsoft 365 operations and excellent user support.