Remote Merchant Ops Specialist — Loyalty & POS
Thanx
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Job summary
Thanx is seeking a Merchant Operations engineer to ensure restaurant partners' loyalty programs, mobile apps, online ordering, and POS integrations run smoothly. You will work with Implementation, Customer Success, and Engineering to launch merchants and maintain ongoing health.
You will configure merchant setups, connect integrations, investigate issues, and provide clear bug reports with evidence. This role requires comfort with data, AI tools, and willingness to work outside regular hours
Job description
Thanx is seeking a Merchant Operations engineer to ensure restaurant partners' loyalty programs, mobile apps, online ordering, and POS integrations run smoothly. You will work with Implementation, Customer Success, and Engineering to launch merchants and maintain ongoing health.
You will configure merchant setups, connect integrations, investigate issues, and provide clear bug reports with evidence. This role requires comfort with data, AI tools, and willingness to work outside regular hours
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