Remote Membership Growth & Relationship Lead

Credit Management Association; United States; A distancia; USD 50.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance options

Pre-tax retirement savings plan

Commission plan

Descripción de la vacante

Credit Management Association is seeking a Membership Business Development & Relationship Representative to drive membership growth, member engagement, and revenue growth through data sharing and industry collaboration. This role blends business development, account management and relationship-building to recruit new members and retain existing ones.

The position emphasizes prospecting, demonstrations, and training of members on the data-sharing platform, with a virtual-first structure and

Formación

• Experience in business environments, account management, or related customer relationship or sales roles.
• Strong customer outreach, cold-calling, lead generation, and relationship management skills.
• Experience managing renewals, referrals, and customer retention programs.

Responsabilidades

• Develop and execute membership growth strategies to increase participation and revenue.
• Prospect and recruit new members through networking, referrals, research, outreach campaigns, and social media.
• Conduct sales presentations, system demonstrations, and consultations to communicate the value of membership and participation.
• Build and maintain a strong pipeline of prospects and manage opportunities through CRM and lead generation options.
• Create and develop new ICGs and expand existing ICGs and communities.
• Achieve monthly, quarterly, and annual membership and revenue targets.
• Serve as the primary point of contact for member inquiries and support.
• Organize and facilitate monthly and quarterly ICG meetings, both virtual and in-person.
• Train members on the organization’s data-sharing platform and provide ongoing support.
• Encourage member participation, data sharing, and engagement within industry groups.
• Foster long-term relationships that drive member satisfaction, retention, and referrals.
• Track memberships, renewals, sales activities, and engagement metrics using CRM and reporting tools.
• Analyze market trends and participation data to identify growth opportunities.
• Collaborate with senior management to support growth initiatives.

Conocimientos

Customer outreach

Cold-calling

Lead generation

Relationship management

Communication

Organization

Herramientas

CRM systems

LinkedIn

Microsoft 365

Descripción del empleo

Credit Management Association is seeking a Membership Business Development & Relationship Representative to drive membership growth, member engagement, and revenue growth through data sharing and industry collaboration. This role blends business development, account management and relationship-building to recruit new members and retain existing ones.

The position emphasizes prospecting, demonstrations, and training of members on the data-sharing platform, with a virtual-first structure and