Remote Membership Growth & Experience Leader

Integrated Media Services; United States; Remote; USD 70,000 - 80,000; Full time

Benefits offered by this job

Bonus opportunity

Job summary

Integrated Media Services is seeking a dynamic professional to lead membership experience and growth initiatives. You will oversee the full member journey—from initial interest to onboarding, engagement, retention, and advancement—driving measurable growth and delivering an exceptional member experience.

Collaborating across teams, you will shape education, communication, and engagement strategies, own the day-to-day member experience, and monitor program metrics to guide advancement and

Qualifications

• Experience designing and leading member journeys from interest to renewal.
• Ability to translate data into actionable engagement strategies.
• Strong communication and collaboration across teams to deliver an exceptional member experience.

Responsibilities

• Own the full member journey from onboarding through renewal.
• Act as primary point of contact for member support and relationship building.
• Develop and execute strategies to increase engagement, retention, and reactivation.
• Monitor and optimize conversion pipelines and performance.

Skills

Membership growth

Community engagement

Relationship management

Strategic planning

Job description

Integrated Media Services is seeking a dynamic professional to lead membership experience and growth initiatives. You will oversee the full member journey—from initial interest to onboarding, engagement, retention, and advancement—driving measurable growth and delivering an exceptional member experience.

Collaborating across teams, you will shape education, communication, and engagement strategies, own the day-to-day member experience, and monitor program metrics to guide advancement and