Remote MedTech Recall Specialist

IQVIA Inc; Tampa (FL); Remote; USD 37,000 - 41,000; Full time

Job summary

IQVIA Inc is seeking a recall coordination specialist to support voluntary product recalls for medical devices. You will contact affected facilities, share upgrade information, troubleshoot issues, and document interactions with precision.

This role is remote from home, requires ability to work across time zones, and may involve part- or full-time hours. Prior healthcare or recall experience is preferred, with strong communication and data-entry skills.

Qualifications

• High School Diploma or equivalent preferred.
• Experience in customer service or related field preferred.
• Polite, professional phone demeanor required.
• Attention to detail and accurate documentation required.
• Ability to follow directions.

Responsibilities

• Conduct outbound calls to notify potentially affected facilities.
• Maintain confidentiality and a high level of professionalism.
• Adhere to provided script and messaging protocols.
• Data entry and management within provided database.
• Strong documentation skills.

Skills

Customer service

Phone etiquette

Attention to detail

Follow directions

Healthcare experience

Recall experience

Technical software skills

Remote work

Time zone coverage

Education

High School Diploma/GED/AA

Job description

IQVIA Inc is seeking a recall coordination specialist to support voluntary product recalls for medical devices. You will contact affected facilities, share upgrade information, troubleshoot issues, and document interactions with precision.

This role is remote from home, requires ability to work across time zones, and may involve part- or full-time hours. Prior healthcare or recall experience is preferred, with strong communication and data-entry skills.