Remote Medicare Sales Specialist

Teleperformance USA; South Dakota; Remote; USD 36,000 - 60,000; Full time

Benefits offered by this job

Health benefits

401(K) plan

Life insurance

Pet insurance

FSA plans

Retailer discounts

Job summary

Teleperformance USA is seeking a Healthcare Sales Specialist to act as the primary contact for clients, handling inbound and outbound calls about Medicare plan options. You will transfer potential customers to licensed sales agents and aim to deliver a positive customer experience in a fast-paced environment.

The role emphasizes sales-minded service, compliance with scripts, and weekend availability. A strong customer service background and basic tech skills are valued as you work from a remote

Qualifications

• High School Diploma or equivalent.
• Minimum of 6 months of customer service experience.
• Must be 18 years of age or older.
• Ability to type at least 25 words per minute.
• Comfortable with Windows-based computer systems.
• Customer service and/or sales experience preferred.
• College degree preferred but not required.

Responsibilities

• Place outbound calls to Medicare eligible customers (from qualified Leads) who are interested in different plan options.
• Assist them in transferring to a licensed sales agent for their area.
• Ask required questions in script (questions are required, script not verbatim).
• Utilize rebuttals to overcome caller objections.
• Be able to explain why this is beneficial for them during open enrollment.
• Meet transfer targets.
• Appropriately disposition each call.
• Weekend required.

Skills

Sales background

Customer service

Outbound calling

Education

High school diploma or equivalent

Customer service experience

Job description

Teleperformance USA is seeking a Healthcare Sales Specialist to act as the primary contact for clients, handling inbound and outbound calls about Medicare plan options. You will transfer potential customers to licensed sales agents and aim to deliver a positive customer experience in a fast-paced environment.

The role emphasizes sales-minded service, compliance with scripts, and weekend availability. A strong customer service background and basic tech skills are valued as you work from a remote