Remote Medicare Sales Specialist

Teleperformance USA; Mississippi; Remote; USD 38,000 - 56,000; Full time

Job summary

Teleperformance USA is seeking a Healthcare Sales Specialist who will act as the primary contact for clients, handling inbound and outbound communications to deliver excellent service. The role operates in a high-velocity environment with a focus on managing Medicare plan options and facilitating transfers to licensed agents.

Applicants should have at least 6 months of customer service experience, be 18+, and able to type 25 words per minute.

Qualifications

• Minimum 6 months of customer service experience.
• Must be 18 years of age or older.
• Ability to type at least 25 words per minute.
• Comfortable with desktop computer systems and Windows-based systems.
• Customer service and/or sales experience preferred.
• College degree preferred but not required.

Responsibilities

• Outbound calls to Medicare eligible customers from qualified leads.
• Assist in transferring to a licensed sales agent.
• Follow script questions and use rebuttals to overcome objections.
• Explain benefits during open enrollment.
• Meet transfer targets and disposition calls.
• Weekend shifts are required.

Skills

Customer service

Typing speed 25 wpm

Windows proficiency

Sales experience preferred

Weekend availability

Communication skills

Education

High School Diploma or equivalent

College degree preferred

Job description

Teleperformance USA is seeking a Healthcare Sales Specialist who will act as the primary contact for clients, handling inbound and outbound communications to deliver excellent service. The role operates in a high-velocity environment with a focus on managing Medicare plan options and facilitating transfers to licensed agents.

Applicants should have at least 6 months of customer service experience, be 18+, and able to type 25 words per minute.