Remote Medicare Sales Specialist

Teleperformance USA; Rhode Island; Remote; USD 42,000 - 60,000; Full time

Job summary

Teleperformance USA is seeking a Healthcare Sales Specialist to handle outbound calls to Medicare eligible customers from qualified leads. You will help transfer them to licensed sales agents and navigate open enrollment conversations.

The role emphasizes strong customer service, script adherence, and closing transfers, with weekend availability and a high-energy, data-driven environment.

Qualifications

• High School Diploma or equivalent required.
• Minimum 6 months of customer service experience.
• Must be 18 years of age or older.
• Typing speed of at least 25 WPM.
• Comfortable with Windows-based systems.
• Customer service and/or sales experience preferred.
• College degree preferred but not required.

Responsibilities

• Make outbound calls to Medicare eligible customers from qualified leads.
• Assist customers in transferring to a licensed sales agent.
• Follow script guidelines and use rebuttals when needed.
• Explain benefits during open enrollment and meet transfer targets.
• Appropriately disposition each call and maintain call quality.
• Weekend shifts are required.

Skills

Customer service

Sales experience

Typing speed

Windows knowledge

Communication skills

Team collaboration

Problem solving

Education

High School Diploma or equivalent

College degree preferred

Tools

Desktop computer systems

Job description

Teleperformance USA is seeking a Healthcare Sales Specialist to handle outbound calls to Medicare eligible customers from qualified leads. You will help transfer them to licensed sales agents and navigate open enrollment conversations.

The role emphasizes strong customer service, script adherence, and closing transfers, with weekend availability and a high-energy, data-driven environment.