Healthcare Sales Specialist (Fully Remote)

Teleperformance; United States; Remote; USD 17.000 - 28.000; Vollzeit

Zusammenfassung

Teleperformance is a global provider of digital business services, seeking a customer service associate to manage inbound and outbound calls. This role focuses on delivering a seamless customer experience in a high-velocity environment, acting as the primary contact for clients and meeting transfer targets.

The ideal candidate has a high school diploma, at least 6 months of customer service experience, and comfort with Windows-based systems.

Qualifikationen

• High school diploma or equivalent and at least 6 months of customer service experience.
• Must be 18+, type 25+ WPM, and comfortable with Windows-based systems.

Aufgaben

• Place outbound calls to Medicare eligible customers from qualified leads.
• Ask required scripted questions and use rebuttals to overcome caller objections.
• Meet transfer targets and appropriately disposition each call.

Kenntnisse

Customer service

Outbound calls

Scripted calls

Typing 25 WPM

Windows OS

Age 18+

Ausbildung

High school diploma

Jobbeschreibung

• Serve as a primary point of contact for clients, managing inbound and outbound communications.
• Work in a high-velocity environment focused on delivering a seamless customer experience.

Responsibilities:

• Place outbound calls to Medicare eligible customers from qualified leads.
• Ask required scripted questions and use rebuttals to overcome caller objections.
• Meet transfer targets and appropriately disposition each call.

Qualifications:

• High school diploma or equivalent and at least 6 months of customer service experience.
• Must be 18+, type 25+ WPM, and be comfortable with Windows-based systems.

Teleperformance

TP is a global provider of digital business services, partnering with brands to optimize operations through technology and sustainable practices. With 500,000 employees across 300 languages, TP fosters an inclusive, diverse culture with limitless career growth.