Remote Medical VA for Gastro Clinic — Scheduling & Support

Winning Assistants, Inc.; United States; Remote; USD 10,000 - 12,000; Full time

Benefits offered by this job

HR & Contractor Support

HIPAA & Cybersecurity Training

Premium VPN Access (Optional)

Top VA Training

Client-Approved Holidays

Tools & Resources

Job summary

Winning Assistants, Inc. is seeking a Medical Virtual Assistant to support a gastroenterology clinic remotely. You will handle patient communication, scheduling, and documentation while coordinating with hospitals, pharmacies, and diagnostic centers.

Ideal candidates are empathetic, detail-oriented, and able to manage multiple tasks in a fast-paced environment. Strong English skills and familiarity with EHR systems are essential.

Qualifications

• 1 year of experience in healthcare administration, medical office support, or clinical call handling in a remote setting.
• Proficient in speaking and writing English clearly.
• NBI clearance and/or Local Police Clearance required before onboarding.

Responsibilities

• Convert referrals and patient inquiries into scheduled appointments via outbound calls.
• Follow up with referred patients for consultations or procedures.
• Maintain clinic schedule by filling open appointment slots.
• Handle high-volume inbound clinical support calls and respond to test results and medication questions.
• Document all patient interactions in the EHR with accuracy.
• Coordinate diagnostic orders with hospitals and imaging centers.
• Retrieve and transmit documents to medical facilities as requested.
• Manage missed calls and voicemail follow-ups through Clara system.

Skills

Phone communication

Communication skills

Empathy

Attention to detail

Multitasking

Bilingual English/Spanish

Tools

iPhone

AllWorx

Modernizing Medicine GI

Clara AI

PanOptics

Microsoft Teams

Job description

Winning Assistants, Inc. is seeking a Medical Virtual Assistant to support a gastroenterology clinic remotely. You will handle patient communication, scheduling, and documentation while coordinating with hospitals, pharmacies, and diagnostic centers.

Ideal candidates are empathetic, detail-oriented, and able to manage multiple tasks in a fast-paced environment. Strong English skills and familiarity with EHR systems are essential.