Remote Medical Support Specialist for Veterans Care

ACTalent; Helena (MT); A distancia; USD 25.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

100% Remote

Monday–Friday schedule

Long-term contract potential

Health benefits

Descripción de la vacante

Actalent is seeking Medical Support Assistants to support Veterans Affairs networks remotely while residing in Montana. You will coordinate appointments, manage referrals, and maintain EMR records, ensuring HIPAA compliance.

This 100% remote role offers a Monday–Friday schedule and a long-term contract with extension potential. Requirements include a high school diploma, 6 months of customer service, strong typing (50+ wpm), and experience with EMR/EHR systems.

Formación

• High School Diploma or GED required.
• Minimum 6 months of customer service experience.
• Strong computer and data entry skills.
• Typing speed of 50+ words per minute.
• Basic knowledge of medical terminology.
• Excellent verbal and written communication skills.
• Strong attention to detail and organizational abilities.
• Ability to work effectively in a fast-paced healthcare environment.

Responsabilidades

• Schedule and coordinate patient appointments in accordance with VA guidelines.
• Process, review, and track electronic consults and provider orders.
• Coordinate community care referrals using VA systems.
• Answer and route incoming calls while providing excellent customer service.
• Assist Veterans with questions and connect them with the appropriate care teams.
• Verify and update patient demographic information.
• Support patient flow and administrative functions.
• Assist PACT with daily administrative tasks.
• Maintain accurate documentation within EMR systems.
• Ensure compliance with HIPAA, privacy, and security requirements.
• Collaborate with providers, nurses, and administrative staff to support quality patient care.

Conocimientos

Customer service

Typing 50+ wpm

Medical terminology

Data entry

Verbal & written communication

Attention to detail

Fast-paced healthcare environment

Educación

High School Diploma or GED

Herramientas

EMR/EHR systems

Descripción del empleo

Actalent is seeking Medical Support Assistants to support Veterans Affairs networks remotely while residing in Montana. You will coordinate appointments, manage referrals, and maintain EMR records, ensuring HIPAA compliance.

This 100% remote role offers a Monday–Friday schedule and a long-term contract with extension potential. Requirements include a high school diploma, 6 months of customer service, strong typing (50+ wpm), and experience with EMR/EHR systems.