Remote Market Operations Specialist - 24/7 Trading Support

Coinbase, Inc.; Austin (TX); Remote; USD 113,000 - 133,000; Full time

Job summary

Coinbase is hiring a Specialist, Market Operations to support real-time trading, clearing, and connectivity for the Coinbase Derivatives Exchange (CDE) and Deribit. You will troubleshoot issues, coordinate with product and engineering, and help deploy platform updates in pre‑production environments.

Ideal candidates have a background in information systems or finance, and hands-on experience with futures or options operations, error trade analysis, and multi‑channel support.

Qualifications

• Finance and markets operations knowledge with technical exposure.
• Experience diagnosing complex operational issues and communicating solution.
• Familiar with cross‑functional coordination and multi‑channel support.

Responsibilities

• Provide real‑time, frontline operational support across two exchanges (CDE and Deribit).
• Investigate inquiries related to exchange functionality, market events, and connectivity.
• Support investigations tied to exchange operations, including error trade analysis.
• Coordinate with product and dev teams to launch updates and test deployments.
• Assist onboarding and ongoing enablement of clients and vendors across exchanges.

Skills

Financial markets operations

Technical operations

Multi-channel support

Problem solving

Education

BA/BS in Information Systems, Economics, Finance, or a technical field

Tools

SQL

FIX protocol

Salesforce

JIRA

Job description

Coinbase is hiring a Specialist, Market Operations to support real-time trading, clearing, and connectivity for the Coinbase Derivatives Exchange (CDE) and Deribit. You will troubleshoot issues, coordinate with product and engineering, and help deploy platform updates in pre‑production environments.

Ideal candidates have a background in information systems or finance, and hands-on experience with futures or options operations, error trade analysis, and multi‑channel support.