Remote Market Operations Specialist

Coinbase, Inc.

San Diego (CA)

Hybrid

USD 113,000 - 133,000

Full time

14 days+

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Job summary

Coinbase is seeking a Market Operations Specialist to provide frontline operational support across the Coinbase Derivatives Exchange (CDE) and Deribit. You will troubleshoot issues in real time, coordinate cross-functional resolution, and conduct deployment testing to safeguard production environments.

You will own real-time support for electronic trading, investigate customer inquiries related to exchange functionality and market events, and collaborate with product and development teams to

Qualifications

  • BA/BS in Information Systems, Economics, Finance, or a technical field.
  • 1+ years in financial markets operations or a technical operations role.
  • Ability to diagnose complex technical problems for technical and non-technical audiences.
  • Experience delivering multi-channel support (voice, email, chat).

Responsibilities

  • Own real-time support for trading, clearing, and exchange applications.
  • Investigate and resolve customer inquiries on exchange functionality and market events.
  • Coordinate with product and development teams for new products and deployments.
  • Support onboarding of clients and vendors across exchanges.
  • Identify operational improvements aligned with platform growth.

Skills

Financial markets operations
Technical operations
Multi-channel support
SQL
Salesforce
JIRA
FIX protocol
AI ethics / responsible AI

Education

Bachelor's degree in Information Systems / Economics / Finance / related field

Tools

Salesforce
JIRA

Job description

Coinbase is seeking a Market Operations Specialist to provide frontline operational support across the Coinbase Derivatives Exchange (CDE) and Deribit. You will troubleshoot issues in real time, coordinate cross-functional resolution, and conduct deployment testing to safeguard production environments.

You will own real-time support for electronic trading, investigate customer inquiries related to exchange functionality and market events, and collaborate with product and development teams to

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