Real-Time Market Operations Specialist

Coinbase, Inc.; Seattle (WA); Hybrid; USD 113,000 - 133,000; Full time

Job summary

Coinbase is seeking a Specialist, Market Operations to provide frontline support for electronic trading and exchange platforms across CDE and Deribit.

The role focuses on real-time troubleshooting, cross-functional coordination, and deployment testing to protect production environments. It requires strong communication, multi-channel support, and familiarity with trading systems and protocols.

Qualifications

• BA/BS in Information Systems, Economics, Finance, or a technical field.
• 1+ years in financial markets operations or a technical operations role.
• Knowledge of listed futures or options and error trade analysis.
• Ability to diagnose complex problems and explain solutions clearly.
• Experience delivering multi-channel support with high-volume demand.

Responsibilities

• Provide real-time support for electronic trading, clearing systems, and exchange apps across CDE and Deribit.
• Investigate inquiries related to exchange functionality, market events, and connectivity.
• Coordinate with product and dev teams to deploy platform updates and testing.
• Support onboarding of clients and vendors across two exchanges.

Skills

Multi-channel support

Communication

Problem solving

Cross-functional coordination

Education

BA/BS in Information Systems, Economics, Finance, or technical field

Tools

FIX protocol

SQL

Salesforce

JIRA

Job description

Coinbase is seeking a Specialist, Market Operations to provide frontline support for electronic trading and exchange platforms across CDE and Deribit.

The role focuses on real-time troubleshooting, cross-functional coordination, and deployment testing to protect production environments. It requires strong communication, multi-channel support, and familiarity with trading systems and protocols.