Remote Market Operations Specialist

Coinbase, Inc.; Lincoln (NE); Remote; USD 113,000 - 133,000; Full time

Job summary

Coinbase, Inc. is seeking a Specialist, Market Operations to provide frontline operational support across Coinbase Derivatives Exchange (CDE) and Deribit.

The role runs 24/7, focusing on real-time problem solving and deployment testing to protect trading and connectivity for clients and internal stakeholders. You will own real-time support for exchange applications, investigate inquiries, and coordinate with product and development to launch updates and onboard clients and vendors, while driving

Qualifications

• BA/BS in Information Systems, Economics, Finance, or a technical field.
• 1+ years of experience in financial markets operations or a technical operations role.
• Demonstrated knowledge of listed futures or options and error trade analysis.

Responsibilities

• Own real-time functional and technical support for electronic trading, clearing systems, and exchange applications across CDE and Deribit.
• Investigate and resolve customer inquiries related to exchange functionality, market events, connectivity, product schedules, and business technology.
• Provide front-line support for internal and external investigations tied to exchange operations, including error trade analysis and resolution.
• Coordinate with product and development teams to launch new products, implement platform updates, and execute deployment testing in pre-production environments.
• Support onboarding and ongoing operational enablement of clients and vendors across both exchanges, including prediction markets and event contracts listed on CDE.
• Identify, document, and recommend operational process improvements aligned with business objectives and platform growth.

Skills

Real-time support

Troubleshooting

Cross-functional collaboration

Multichannel communication

SQL

Salesforce

JIRA

Education

BA/BS in Information Systems, Economics, Finance, or a technical field

Tools

Salesforce

JIRA

SQL

Job description

Coinbase, Inc. is seeking a Specialist, Market Operations to provide frontline operational support across Coinbase Derivatives Exchange (CDE) and Deribit.

The role runs 24/7, focusing on real-time problem solving and deployment testing to protect trading and connectivity for clients and internal stakeholders. You will own real-time support for exchange applications, investigate inquiries, and coordinate with product and development to launch updates and onboard clients and vendors, while driving