24/7 Market Operations Specialist

Coinbase, Inc.; Los Angeles (CA); Hybrid; USD 113,000 - 133,000; Full time

Job summary

Coinbase is seeking a Specialist, Market Operations to provide real-time support for the Coinbase Derivatives Exchange and Deribit. You will troubleshoot, coordinate cross-functional resolution, and test deployments to safeguard production environments.

The role requires 1+ year in financial markets operations or a technical ops role, familiarity with futures/options, and multi-channel support experience. In a remote-first, hybrid setting, you will engage with internal teams and external clients

Qualifications

• 1+ years of experience in financial markets operations or a technical operations role.
• Demonstrated knowledge of listed futures or options; able to analyze error trades.

Responsibilities

• Own real-time support for electronic trading, clearing systems, and exchange apps across CDE and Deribit.
• Investigate and resolve customer inquiries related to exchange functionality, market events, connectivity and product schedules.
• Provide front-line support for investigations tied to exchange operations, including error trade analysis and resolution.
• Coordinate with product and development teams to launch new products and perform deployment testing in pre-production environments.
• Support onboarding and ongoing operational enablement of clients and vendors across both exchanges.
• Identify, document, and recommend operational process improvements aligned with growth.

Skills

Multi-channel support

Problem diagnosis

Technical writing

AI-assisted tooling

Cross-functional collaboration

Education

BA/BS in Information Systems, Economics, Finance, or a technical field

Tools

Salesforce

JIRA

SQL

Job description

Coinbase is seeking a Specialist, Market Operations to provide real-time support for the Coinbase Derivatives Exchange and Deribit. You will troubleshoot, coordinate cross-functional resolution, and test deployments to safeguard production environments.

The role requires 1+ year in financial markets operations or a technical ops role, familiarity with futures/options, and multi-channel support experience. In a remote-first, hybrid setting, you will engage with internal teams and external clients