Remote Market Operations Specialist - Trade Systems Support

Coinbase, Inc.; Montpelier (VT); Hybrid; USD 113,000 - 133,000; Full time

Benefits offered by this job

Equity eligibility

Bonus eligibility

Medical benefits

401(k)

Job summary

Coinbase, Inc. is hiring a Specialist, Market Operations to provide real-time support for electronic trading across CDE and Deribit. You will troubleshoot issues, coordinate cross-functional resolutions, and test deployments in pre-production environments.

The role requires 1+ year in financial markets operations or technical operations, with knowledge of futures/options and experience delivering multi-channel support under high-volume conditions. Remote-first, with in-person surges periodically.

Qualifications

• BA/BS in Information Systems, Economics, Finance, or a technical field, with 1+ years of experience in financial markets operations or a technical operations role.

Responsibilities

• Own real-time functional and technical support for electronic trading, clearing systems, and exchange applications across CDE and Deribit.
• Investigate and resolve customer inquiries related to exchange functionality, market events, connectivity, product schedules, and business technology.
• Provide front-line support for internal and external investigations tied to exchange operations, including error trade analysis and resolution.
• Coordinate with product and development teams to launch new products, implement platform updates, and execute deployment testing in pre-production environments.
• Support onboarding and ongoing operational enablement of clients and vendors across both exchanges, including prediction markets and event contracts listed on CDE.
• Identify, document, and recommend operational process improvements aligned with business objectives and platform growth.

Skills

Financial markets ops

Operational troubleshooting

Multi-channel support

Technical communication

Prediction markets knowledge

FIX protocol familiarity

SQL familiarity

Education

BA/BS in Information Systems, Economics, Finance, or a technical field

Tools

SQL

Salesforce

JIRA

Job description

Coinbase, Inc. is hiring a Specialist, Market Operations to provide real-time support for electronic trading across CDE and Deribit. You will troubleshoot issues, coordinate cross-functional resolutions, and test deployments in pre-production environments.

The role requires 1+ year in financial markets operations or technical operations, with knowledge of futures/options and experience delivering multi-channel support under high-volume conditions. Remote-first, with in-person surges periodically.