Remote Manager, Customer Sales — Leads Upsell & Renewals

CrowdStrike Inc.; Atlanta (GA); Remote; USD 74,000 - 115,000; Full time

Benefits offered by this job

Equity awards

Wellness programs

Vacation & holidays

Parental leave

Professional development

Employee networks

Office culture

Great Place to Work

Job summary

CrowdStrike is seeking a Manager, Customer Sales to lead a team of Corporate Account Managers focused on upsell, cross-sell and renewals in the small to midsize business segment. You will coach, mentor and develop the team to improve win rates and customer value.

You will partner with Sales Engineering and Channel teams to expand customer investments, drive pipeline, and report updates to leadership while staying aligned with CrowdStrike's AI-native cybersecurity platform.

Qualifications

• 3+ years of full sales cycle experience in an account management capacity, selling to a technical audience such as IT, Security, Engineers, etc.

Responsibilities

• Manage a team of 6-8 Corporate Account Managers
• Coaching reps on sales strategies, technique, and best practices when it comes to presenting to customers, delivering health checks, and generating upsell/cross sell opportunities.
• Working with internal teams to grow the team’s pipeline, apply critical thinking and problem-solving skills to help sellers be more effective, and increase close rates
• Recruiting and training of new Corporate Account Managers
• Collaborate with our Sales Engineering to devise and execute account strategies and plans.
• Partner with our Channel Team to drive engagement with customers to expand current investment with CrowdStrike.
• Forecast and report updates to the management team.
• Become an insider within the Cyber Security Industry and become an expert of CrowdStrike products
• Actively participate in customer engagements with your team: driving expansion opportunities, securing renewals, and strategically aligning with leadership

Skills

Full sales cycle experience

Sales management

Channel sales experience

Hiring and coaching

Excellent communication/presentation

Job description

CrowdStrike is seeking a Manager, Customer Sales to lead a team of Corporate Account Managers focused on upsell, cross-sell and renewals in the small to midsize business segment. You will coach, mentor and develop the team to improve win rates and customer value.

You will partner with Sales Engineering and Channel teams to expand customer investments, drive pipeline, and report updates to leadership while staying aligned with CrowdStrike's AI-native cybersecurity platform.