Remote Customer Sales Manager — Upsell & Renewals

CrowdStrike Holdings, Inc.; Texas; Hybrid; USD 74,000 - 115,000; Full time

Benefits offered by this job

Compensation and equity awards

Wellness programs

Vacation and holidays

Job summary

CrowdStrike is seeking a Manager, Customer Sales to lead, coach, and mentor a team of 6-8 Corporate Account Managers focused on upselling, cross-selling, and renewals. This role manages the full sales cycle for our small to midsize business segment.

You’ll coach reps on sales strategies and presentation skills, collaborate with Sales Engineering and the Channel Team to grow pipeline, recruit and train new hires, and provide forecast updates to leadership while building expertise in CrowdStrike

Qualifications

• 3+ years of full sales cycle experience in an account management capacity, selling to a technical audience such as IT, Security, Engineers, etc.
• Preferred industry is SaaS and/or Security, 1+ years of front-line sales management experience with history of meeting/exceeding quota and performance expectations
• Experience working with channel sales, presales/post sales and supporting departments to drive sales execution.
• Track record of hiring, coaching, and leading successful sales teams
• Excellent communication and strong presentation skills, both in person and via virtual channels

Responsibilities

• Manage a team of 6-8 Corporate Account Managers
• Coaching reps on sales strategies, technique, and best practices when it comes to presenting to customers, delivering health checks, and generating upsell/cross sell opportunities.
• Working with internal teams to grow the team’s pipeline, apply critical thinking and problem-solving skills to help sellers be more effective, and increase close rates.
• Recruiting and training of new Corporate Account Managers
• Collaborate with our Sales Engineering to devise and execute account strategies and plans.
• Partner with our Channel Team to drive engagement with customers to expand current investment with CrowdStrike.
• Forecast and report updates to the management team.
• Become an insider within the Cyber Security Industry and become an expert of CrowdStrike products
• Actively participate in customer engagements with your team: driving expansion opportunities, securing renewals, and strategically aligning with leadership

Skills

Sales leadership

Account management

Channel sales

Forecasting

Communication

Job description

CrowdStrike is seeking a Manager, Customer Sales to lead, coach, and mentor a team of 6-8 Corporate Account Managers focused on upselling, cross-selling, and renewals. This role manages the full sales cycle for our small to midsize business segment.

You’ll coach reps on sales strategies and presentation skills, collaborate with Sales Engineering and the Channel Team to grow pipeline, recruit and train new hires, and provide forecast updates to leadership while building expertise in CrowdStrike