Remote Luxury Travel Loyalty Support Specialist

International SOS; Athens (GA); Remote; USD 20,000 - 29,000; Full time

Benefits offered by this job

Paid training

401K (Retirement Plan)

Medical, Dental & Vision benefits

Remote work from home

Job summary

Aspire Lifestyles is hiring a Remote Customer Service Representative to support global client programs. You will handle inquiries via phone, email, and chat, assisting with travel, dining, and loyalty benefits while delivering high-quality service.

Requires at least 2 years in customer service; hospitality/travel loyalty experience is valued. Flexible schedule including evenings, weekends, and holidays is available. Training is provided.

Qualifications

• Minimum 2 years of interactive customer service experience.
• Call center or high-volume service experience preferred.
• Hospitality, travel, or loyalty program experience is highly valued.

Responsibilities

• Manage inbound customer requests through phone, email, and chat.
• Provide accurate and timely support for customer inquiries and service requests.
• Assist customers with travel-related or lifestyle loyalty program needs.
• Document interactions and manage cases using company systems.
• Maintain quality standards while meeting service and performance metrics.

Skills

Customer service

Multilingual support

Communication skills

Problem solving

Education

High school diploma or equivalent

Job description

Aspire Lifestyles is hiring a Remote Customer Service Representative to support global client programs. You will handle inquiries via phone, email, and chat, assisting with travel, dining, and loyalty benefits while delivering high-quality service.

Requires at least 2 years in customer service; hospitality/travel loyalty experience is valued. Flexible schedule including evenings, weekends, and holidays is available. Training is provided.