Remote Customer Service Pro for Travel & Loyalty Programs

International SOS; Crystal Bay (NV); Remote; USD 20,000 - 29,000; Full time

Benefits offered by this job

Competitive hourly rate + incentives

Full-time, 40 hrs/week

Paid training

401K

Medical, Dental & Vision

Paid time off

Remote work from home

No sales required

Job summary

Aspire Lifestyles is hiring Customer Service Representatives to support global client programs from a remote USA location. You will respond to inquiries about lifestyle services, travel coordination, dining, events, and loyalty benefits, using phone, email, and chat channels.

The role offers a competitive hourly rate, paid training, 401K, health benefits, PTO, and a fixed full-time schedule. Prior hospitality or travel loyalty experience is valued.

Qualifications

• Minimum 2 years of interactive customer service experience.
• Call center or high-volume service experience preferred.
• Hospitality, travel, or loyalty program experience is highly valued.
• Personal global travel experience is an asset.
• Experience with GDS is highly valued.

Responsibilities

• Manage inbound customer requests through phone, email, and chat.
• Provide accurate and timely support for customer inquiries and service requests.
• Assist customers with travel-related or lifestyle loyalty program needs.
• Document interactions and manage cases using company systems.
• Maintain quality standards while meeting service and performance metrics.

Skills

Customer focus

Communication

Multitasking

Attention to detail

Fast-paced environment

Education

High school diploma

Tools

GDS (Amadeus/Sabre/Galileo)

Job description

Aspire Lifestyles is hiring Customer Service Representatives to support global client programs from a remote USA location. You will respond to inquiries about lifestyle services, travel coordination, dining, events, and loyalty benefits, using phone, email, and chat channels.

The role offers a competitive hourly rate, paid training, 401K, health benefits, PTO, and a fixed full-time schedule. Prior hospitality or travel loyalty experience is valued.