Remote Travel & Loyalty Concierge

International SOS; Central City (KY); Remote; USD 20,000 - 29,000; Full time

Benefits offered by this job

Competitive pay

Performance incentives

Fixed schedule

Paid training

401K

Medical insurance

Dental insurance

Vision insurance

Paid time off

Remote work

No sales required

Job summary

Aspire Lifestyles is hiring remote Customer Service Representatives to support global client programs and deliver exceptional service for premium loyalty brands. You will handle inbound requests via phone, email, and chat regarding lifestyle services, travel coordination, and loyalty program benefits.

Ideal candidates have at least 2 years in customer service, strong communication skills, and the ability to multitask across systems in a fast-paced, performance-driven environment.

Qualifications

• Minimum 2 years of interactive customer service experience.
• Call center or high-volume service experience preferred.
• Hospitality, travel, or loyalty program experience valued.
• Private home workspace with reliable internet is required.

Responsibilities

• Manage inbound customer requests through phone, email, and chat.
• Provide accurate and timely support for inquiries and service requests.
• Assist customers with travel-related or lifestyle loyalty program needs.
• Document interactions and manage cases using company systems.
• Maintain quality standards while meeting service and performance metrics.

Skills

Customer service

Communication

Multitasking

Time management

English proficiency

Education

High school diploma

Tools

GDS systems

Job description

Aspire Lifestyles is hiring remote Customer Service Representatives to support global client programs and deliver exceptional service for premium loyalty brands. You will handle inbound requests via phone, email, and chat regarding lifestyle services, travel coordination, and loyalty program benefits.

Ideal candidates have at least 2 years in customer service, strong communication skills, and the ability to multitask across systems in a fast-paced, performance-driven environment.