Remote Loyalty & Travel Concierge Specialist

International SOS; Clayton (MO); Remote; USD 20,000 - 29,000; Full time

Benefits offered by this job

Competitive pay

Full-time position

Paid training

401K

Medical/Dental/Vision

Paid time off

Remote work from home

No sales

Job summary

Aspire Lifestyles is seeking skilled Customer Service Representatives to support global client programs from a remote U.S. location.

You will handle inbound requests via phone, email, and chat, delivering polished, timely support for lifestyle services, travel coordination, entertainment, dining, and loyalty benefits. Ideal candidates have 2+ years in customer service, experience in high-volume calls, and familiarity with loyalty programs and travel systems.

Qualifications

• Minimum 2 years of interactive customer service experience.
• Call center or high-volume service experience preferred.
• Hospitality, travel, or loyalty program experience is highly valued.
• Personal global travel experience is an asset.
• Experience with GDS (Amadeus, Sabre, Galileo etc.) is highly valued.

Responsibilities

• Manage inbound customer requests through phone, email, and chat.
• Provide accurate and timely support for customer inquiries and service requests.
• Assist customers with travel-related or lifestyle loyalty program needs.
• Document interactions and manage cases using company systems.
• Maintain quality standards while meeting service and performance metrics.

Skills

Customer focus

Strong communication

Multitasking

Attention to detail

Thrives in fast-paced env

Education

High school diploma or equivalent

Tools

GDS (Amadeus Sabre Galileo)

Job description

Aspire Lifestyles is seeking skilled Customer Service Representatives to support global client programs from a remote U.S. location.

You will handle inbound requests via phone, email, and chat, delivering polished, timely support for lifestyle services, travel coordination, entertainment, dining, and loyalty benefits. Ideal candidates have 2+ years in customer service, experience in high-volume calls, and familiarity with loyalty programs and travel systems.