Remote Customer Support Specialist: Travel & Loyalty

International SOS; South Carolina; Remote; USD 20,000 - 29,000; Full time

Benefits offered by this job

Fixed schedule

Paid training

401K

Medical/Dental/Vision

Remote work

Job summary

Aspire Lifestyles is seeking highly skilled Customer Service Representatives to support global client programs and deliver world-class service to high-value customers. This full-time, remote role is available in the United States and requires residency in one of the eligible states listed in the posting.

You will respond to inbound requests via phone, email, and chat, assisting with travel-related or lifestyle loyalty program needs, and documenting interactions to ensure consistency and quality.

Qualifications

• Minimum 2 years of interactive customer service experience.
• Ability to respond via phone, email, and chat.
• Hospitality, travel, or loyalty program experience is highly valued.

Responsibilities

• Manage inbound customer requests through phone, email, and chat
• Provide accurate and timely support for customer inquiries and service requests
• Assist customers with travel-related or lifestyle loyalty program needs
• Document interactions and manage cases using company systems
• Maintain quality standards while meeting service and performance metrics

Skills

Customer service

Call center experience

Education

High school diploma

Job description

Aspire Lifestyles is seeking highly skilled Customer Service Representatives to support global client programs and deliver world-class service to high-value customers. This full-time, remote role is available in the United States and requires residency in one of the eligible states listed in the posting.

You will respond to inbound requests via phone, email, and chat, assisting with travel-related or lifestyle loyalty program needs, and documenting interactions to ensure consistency and quality.