Remote Travel & Loyalty Concierge — Customer Support

International SOS; Atlanta (GA); Remote; USD 20,000 - 29,000; Full time

Benefits offered by this job

Paid training

401K

Medical, Dental & Vision

Job summary

Aspire Lifestyles is seeking a Customer Service Representative to support global client programs from a remote US-based location. You will handle inquiries by phone, email, and chat, delivering polished, timely assistance for travel, dining, entertainment, and loyalty benefits.

The role requires at least two years of interactive customer service experience, with call center or high-volume service background preferred.

Qualifications

• Minimum 2 years of interactive customer service experience.
• Call center or high-volume service experience preferred.
• Hospitality, travel, or loyalty program experience is highly valued.
• Fluency in English; additional languages are a strong asset.

Responsibilities

• Provide accurate and timely support for customer inquiries and service requests via phone, email, and chat.
• Document interactions and manage cases using company systems.

Skills

Customer service

Call center experience

Travel loyalty programs

Multilingual

Education

High school diploma

Job description

Aspire Lifestyles is seeking a Customer Service Representative to support global client programs from a remote US-based location. You will handle inquiries by phone, email, and chat, delivering polished, timely assistance for travel, dining, entertainment, and loyalty benefits.

The role requires at least two years of interactive customer service experience, with call center or high-volume service background preferred.