Remote Loyalty & Travel Concierge Support Specialist

International SOS; Georgia; Remote; USD 20,000 - 29,000; Full time

Benefits offered by this job

Remote work from home

Paid training

401K

Medical, Dental & Vision benefits

Full-time (40 hours/week)

Job summary

Aspire Lifestyles is seeking highly skilled Customer Service Representatives to support global client programs and deliver world-class service from a remote setup in the United States. You will respond to inquiries via phone, email, and chat, assisting with lifestyle services, travel coordination, dining, events, and loyalty benefits.

The role requires at least 2 years of interactive customer service experience, a high school diploma, and the ability to work flexible schedules, including

Qualifications

• Minimum 2 years of interactive customer service experience.
• High school diploma or equivalent required.
• Ability to work evenings, weekends and holidays may be needed.
• Hospitality, travel, or loyalty program experience is valued.
• Must have private work-from-home environment with reliable internet.

Responsibilities

• Handle inbound requests via phone, email, and chat.
• Provide accurate and timely responses to inquiries.
• Assist customers with travel-related or loyalty program needs.
• Document interactions and manage cases in company systems.
• Maintain quality and meet service metrics.

Skills

Customer service

Call center

Travel / loyalty programs

Education

High school diploma

Job description

Aspire Lifestyles is seeking highly skilled Customer Service Representatives to support global client programs and deliver world-class service from a remote setup in the United States. You will respond to inquiries via phone, email, and chat, assisting with lifestyle services, travel coordination, dining, events, and loyalty benefits.

The role requires at least 2 years of interactive customer service experience, a high school diploma, and the ability to work flexible schedules, including