Remote Travel & Loyalty Concierge Specialist

International SOS; Oklahoma; Remote; USD 20,000 - 29,000; Full time

Benefits offered by this job

Competitive hourly rate + performance‑

Full-time (40 hours/week), Fixed S

Paid training

401K (Retirement Plan)

Medical, Dental & Vision benefits

Paid time off

Remote Work from home opportunity

No sales required

Job summary

Aspire Lifestyles is seeking highly skilled Customer Service Representatives to support global client programs and deliver world-class service to high-value customers from a remote USA-based operation.

You will respond to inbound requests via phone, email, and chat, assist with travel coordination, loyalty program benefits, and lifestyle services while representing leading brands. The role offers full-time hours, paid training, medical benefits, and a supportive, performance-driven environment.

Qualifications

• Minimum 2 years of interactive customer service experience.
• Call center or high-volume service experience preferred.
• Hospitality, travel, or loyalty program experience is highly valued.
• Personal global travel experience is an asset.
• Experience with GDS (Amadeus, Sabre, Galileo etc.) is highly valued.

Responsibilities

• Manage inbound customer requests through phone, email, and chat.
• Provide accurate and timely support for customer inquiries and service requests.
• Assist customers with travel-related or lifestyle loyalty program needs.
• Document interactions and manage cases using company systems.
• Maintain quality standards while meeting service and performance metrics.

Skills

Customer service

Communication

Multitasking

Time management

Attention to detail

Problem solving

Education

High school diploma or equivalent

Tools

GDS (Amadeus, Sabre, Galileo)

Job description

Aspire Lifestyles is seeking highly skilled Customer Service Representatives to support global client programs and deliver world-class service to high-value customers from a remote USA-based operation.

You will respond to inbound requests via phone, email, and chat, assist with travel coordination, loyalty program benefits, and lifestyle services while representing leading brands. The role offers full-time hours, paid training, medical benefits, and a supportive, performance-driven environment.