Remote Loyalty & Travel Support Specialist

International SOS; Alabama; Remote; USD 22,000 - 29,000; Full time

Benefits offered by this job

Remote work from home

Paid training

401K (Retirement Plan)

Medical, Dental & Vision benefits

Full-time (40 hours/week), Fixed S

Job summary

Aspire Lifestyles is hiring for a remote Customer Service Representative to support incoming inquiries by phone, email, and chat. You will assist clients with travel, lifestyle, and loyalty services while upholding quality standards.

The role requires at least two years of interactive customer service experience, a high school diploma, and comfort with evenings, weekends, and holidays in a fast-paced, reward-driven environment.

Qualifications

• High school diploma or equivalent is required.
• Minimum 2 years of interactive customer service experience.
• Hospitality, travel, or loyalty program experience is valued.
• Ability to work evenings, weekends, and holidays.
• Call center or high-volume service experience preferred.

Responsibilities

• Handle inbound requests through phone, email, and chat.
• Provide accurate and timely support for inquiries and service requests.
• Assist customers with travel-related or lifestyle loyalty program needs.
• Document interactions and manage cases using company systems.
• Maintain quality standards while meeting service and performance metrics.

Skills

Phone support

Email support

Chat support

Customer service

Call center experience

Inbound requests

Multilingual support

Education

High school diploma

Tools

CRM systems

Job description

Aspire Lifestyles is hiring for a remote Customer Service Representative to support incoming inquiries by phone, email, and chat. You will assist clients with travel, lifestyle, and loyalty services while upholding quality standards.

The role requires at least two years of interactive customer service experience, a high school diploma, and comfort with evenings, weekends, and holidays in a fast-paced, reward-driven environment.