Remote Luxury Concierge & VIP Experiences Lead

Capital One; Montpelier (VT); Remote; USD 57,000 - 65,000; Full time

Job summary

Velocity Black, a Capital One company, is seeking a Concierge Gen Ops Specialist, Principal Coordinator for remote work. You will deliver high-value concierge services across dining, travel, experiences and luxury goods, coordinating with clients, restaurants and vendors.

The ideal candidate has adaptability, a 'yes-first' mindset, and experience with high net worth clients, plus strong communication and multitasking skills to thrive in a fast-paced, global environment.

Qualifications

• Bachelor's degree required or equivalent experience.
• Experience with high net worth individuals preferred.
• Strong communication and multitasking abilities.

Responsibilities

• Communicating with clients, restaurants, vendors, and team members to deliver great service across dining, experiences, travel and luxury goods.
• Sourcing content ideas to submit to our Content Team on a weekly basis.
• Completing end-to-end member requests.

Skills

Adaptability

Yes-First mentality

Luxury experiences

High net worth clients

Entrepreneurial mindset

Communication skills

Team collaboration

High-pressure environment

Flexible hours

Education

Bachelor's Degree

Job description

Velocity Black, a Capital One company, is seeking a Concierge Gen Ops Specialist, Principal Coordinator for remote work. You will deliver high-value concierge services across dining, travel, experiences and luxury goods, coordinating with clients, restaurants and vendors.

The ideal candidate has adaptability, a 'yes-first' mindset, and experience with high net worth clients, plus strong communication and multitasking skills to thrive in a fast-paced, global environment.